Slot Machine Malfunctions
Slot Machine Failures
Sometimes, such a mistake can make a player believe she's won a large jackpot. When she finds out that she did not win, it feels like a gut punch.
There are three kinds of malfunctions that can make players think they win:
Display errors. A video slot can show that a player has won a lot of credits, even though they didn't win the jackpot symbol on the payline.
Setting errors. The machine has the wrong jackpot amount, and the player does not line up a winning combination.
There are mechanical errors. The reels of electromechanical slots with physical reels can land on symbols that aren't actually chosen by the computer.
There are many examples. I've compiled them all for you. (If you are aware of a case I haven't included, please let us know.
If a slot is not working properly, players won't be able to claim the huge payout. It's similar to a craps player mistakingly claiming they won $5000, when in fact you only won $500. You are not entitled to $5000 because the dealer misspoke. A display error on a slots machine is simply the machine version of a machine dealer misstating the payout.
If you are unfortunate enough to be denied a large jackpot, I hope that you will know better than to believe you have deserved an inexplicably large payout. However, it is heartbreaking to lose a large prize and it is appropriate to ask the casino for compensation.
Payout errors
Sometimes, the number of credits won by slot machines is impossibly large. It is possible for a slot machine to show a huge number of credits won. This is because the amount of credits claimed as won is much higher than the actual top jackpot. The majority of cases were not due to players matching symbols to create winning combinations for the top prize. This is a common error in programming, which will be corrected by the game manufacturer.
Some players may wonder: "If these slot malfunctions occur, how can you trust the game?" How do I make sure that the game isn't cheating me? It's a fair question. Answer: The random number generator, or RNG, which is the heart of the machine is separate from the part that controls how credits are displayed. The RNG undergoes rigorous testing by the game maker and in some cases by the governmental agency that regulates gaming in any jurisdiction in which it operates. The agency and the casino both have the ability to run diagnostics at any time to verify the RNG as well as other aspects of the game. The occasional error does not mean that the game itself is defective.
These machines can tell players that they have won more than what they actually had.
Oklahoma woman claimed that her machine had won an incredible $8.5 million. The photo of the machine proved this. The casino denied that the machine was malfunctioning and refused to pay. Although the picture was not taken by the reporter, it shows that the admin screen is visible and the screen does not show the game screen. However, it does reveal that the player placed the jackpot symbols on top of the line. This indicates that she may have won the top jackpot. So the question becomes: What was the top jackpot supposed be? Megabucks, which is a statewide progressive, cannot go higher than $8.5million. This case had a very poor reporting record. It was not clear that the top jackpot on the machine is actually the one being reported. I called the casino and was told that the top progressive jackpot had been capped at $200,000, but this is for the $25 denomination. The screen shows that the player won $1.25. That's 25C/x5 lines. However, the jackpot is lower. The top jackpot was won by the player, regardless of what it was (displayed in a marquee at the top of the machine), but it wasn't $8.5 million. It is difficult to tell if it was a display problem or a setting issue, but it was certainly one of the two. Are Easy To Play Casino Games Really Meaningful Or Just flashes of Speed ?
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